Frequently Asked Questions

Q: How long does it take to install a new boiler?
A: Boiler installs are generally completed in one day.

Q: What are the costs involved in a call-out?
A: You should know this by now! Nonetheless, a minimum charge of £65 + VAT.

Q: What does a service contract include?
A: Our Silver Contract includes an annual service, labour & call-outs, while our Gold Contract includes Annual service, labour, call-outs & parts.

Q: What guarantee do we give?
A: One year warranty on all parts fitted by us.

Q: Are the engineers fully qualified?
A: Yes, all gas safe registered with ACS qualifications.

Q: How often should boilers be serviced?
A: Annually as per manufacturer's recommendations.

Q: Are any of you guys (gender non-specific) single?
A: Errrrrrrrrrr............