Dear Progas Heating and Plumbing Ltd,

Thank you. Don't know how you do it but your engineers are always polite; always happy to explain what they are doing and why; always considerate of the fact that they are working in a home, not a building site.  Thank you to Lee for (hopefully!) making sure Christmas morning is not bloody freezing, hope Jim gets home safely.

Happy Christmas to you all!
Julie Ashbee